Privacy Policy

milvex.com strictly adheres to the Consumer Protection Law and related data security regulations. We prioritize the security of your personal information and are committed to the following privacy protection measures to prevent the disclosure or misuse of your information:

Information We Collect

Required Information: Name, mobile number, delivery address, and email address required when placing an order (for order confirmation, shipping notifications, and after-sales communication); payment account information required for payment (used only to complete the transaction; we do not store your full payment password).

Non-Required Information: Feedback and product reviews you provide (can be submitted anonymously); browsing history and page dwell time generated during website usage (used to optimize the website experience and are not linked to personal information).

Use of Information:

Used solely for completing order transactions, providing logistics and after-sales support;

Used to deliver personalized product recommendations (you can disable this in "Account Settings - Notifications");

Used for website optimization and market research (all information is used anonymously and in aggregate form, without any impact on personal privacy). Information Protection Measures
Personal information is stored using encryption technology to prevent data leakage.
Access to personal information is restricted to essential internal personnel, who are subject to confidentiality agreements.
Your personal information will not be sold or rented to third parties (except as required by law or with your consent).
Your Rights
You can log in to your account at any time to review and modify your personal information (delivery address, phone number, etc.).
You can contact customer service to request the deletion of non-essential personal information (such as browsing history).
If you discover that your personal information has been misused, you can submit a complaint to customer service at any time, and we will promptly investigate and address the issue.